FAQ's

  1. How can I place an order?

    • To place an order, simply browse our website and add your desired items to the cart. Proceed to the checkout page, fill in your shipping information, and complete the payment process. Once your order is confirmed, you will receive an email notification.

  2. What payment methods do you accept?

    • We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. We also offer cash on delivery (COD) for select locations within India.

  3. What are the shipping options and delivery time?

    • We offer reliable shipping services across India. The delivery time may vary depending on your location and the availability of the product. Typically, orders are delivered within 5-7 business days. You will receive a tracking number to monitor the progress of your shipment.

  4. Do you offer international shipping?

    • Currently, we only ship within India. However, we are working towards expanding our reach to international customers. Stay tuned for updates!

  5. What is your return/exchange policy?

    • We have a hassle-free return/exchange policy. If you are not satisfied with your purchase, you can initiate a return or exchange within 15 days of receiving the order. Please refer to our Returns & Exchanges page for detailed instructions.

  6. Are your products authentic and ethically made?

    • Yes, at Anuttara, we take pride in offering authentic products that showcase the rich cultural heritage of India. Our products are meticulously handcrafted by skilled artisans using traditional techniques. We prioritize ethical practices, fair trade, and sustainability in our sourcing and manufacturing processes.

  7. Do you offer customization or personalized products?

    • Currently, we do not offer customization or personalized products. However, we are constantly expanding our offerings, so stay tuned for any updates on personalized options in the future.

  8. How can I contact your customer support?

    • You can reach our friendly customer support team by filling out the contact form on our Contact Us page or by sending an email to anuttarafabric@gmail.com . We strive to respond to all inquiries within 24-48 hours.

  9. Do you have a physical store or showroom?

    • Yes, Anuttara has 6 showrooms currently in Patna city of Bihar. However, we ensure that our website provides detailed product descriptions, high-quality images, and accurate sizing information to help you make informed purchasing decisions.

  10. How can I stay updated with Anuttara's latest news and offers?

    • To stay updated with our latest news, product launches, and exclusive offers, you can subscribe to our newsletter by entering your email address at the bottom of our website. You can also follow us on social media platforms such as Facebook, Instagram, and Twitter for real-time updates.

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