Terms & Condition

ANUTTARA is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the APP and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly meanwhile we also send you mail if changes has occurred. Your continued use of the APP following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.

Access to the APP

We work hard to ensure the APP is always up and available, but we can't guarantee that the APP will not have downtime for any reason. We reserve the right to close the APP for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the APP is unavailable at any time, for any length of time.
Parts of the APP require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with ANUTTARA by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using ANUTTARA in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.
It is a condition of your use of the APP that all the information you provide on the APP is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.
We do not guarantee that the APP or any content provided on the APP is error free. We manage your personal data according to our Privacy Policy.

Product information

ANUTTARA takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.

Prices

The prices indicated on ANUTTARA are shown in Indian rupees and do not include delivery. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our APP and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

Availability

We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.

Delivery

Your order will be delivered to the address you indicated when your order was placed.

Right of Return

ANUTTARA allows you within a days to return a product that you are not satisfied with. Your right of return starts from the moment your order is delivered. You can return the product to us within this time frame, at your own expense, with your invoice and a completed and signed returns coupon.

For reimbursements:

- If the product is returned within a days of its delivery, the User will be reimbursed via the same payment method as was used initially.

Privacy and protection of personal data

The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.
you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.

Feedback & Comments

Any opinions left on the APP by ANUTTARA customers are screened and moderated by ANUTTARA . If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), ANUTTARA reserves the right to refuse or modify it.